This is my son's three month old, three hundred dollar twin size
mattress. Notice anything? It has a two inch deep dip. I am waiting
to hear about my warranty claim. A 90 pound kid should not wear out a
mattress in three months.
I agree it shouldn't have a dip in it, but to be fair you're measuring from a stitched line to a stick that's resting on the top of the fluffy portions. That's going to exaggerate the measurement.
I have returned a mattress after 18 months through the warranty.
The warranty was with the mattress, but also through the shop. So the shop is sent out the tech & within 3 days we were given the OK to get a new one. Then we just got a new mattress through the shop & I guess they dealt with the mattress company. Easy Peasy!!
3 comments:
I agree it shouldn't have a dip in it, but to be fair you're measuring from a stitched line to a stick that's resting on the top of the fluffy portions. That's going to exaggerate the measurement.
can't wait to hear what happens! good luck!
I have returned a mattress after 18 months through the warranty.
The warranty was with the mattress, but also through the shop. So the shop is sent out the tech & within 3 days we were given the OK to get a new one. Then we just got a new mattress through the shop & I guess they dealt with the mattress company. Easy Peasy!!
Good luck!
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